Contact Zawadi Hat Fashion – Connect with Our Team

We love hearing from you. For any inquiries — including orders, sizing, custom pieces, or style guidance — the Zawadi Hat Fashion team is here to help. Every message is handled with care, just like each piece we handcraft in Kenya.

You can contact us via email care@zawadihat.fashion or use the chat box on our website, and we’ll respond within 24 hours. For faster support, please include your order number or inquiry topic.

Thank you for being part of our journey. Together, we’re spreading bold love from African roots to global streets.

Hey bold heart, got a question?

FAQ

1. What products do you sell?

We specialize in African-inspired cover-ups, shorts, and handmade sandals. Each piece is designed with vibrant prints, breathable fabrics, and crafted in Kenya.

2. Are your products handmade?

Yes. All our products are carefully hand cut and made using authentic African wax cotton and high-quality materials. Each item is unique, with slight variations that reflect artisan craftsmanship.

3. How do I care for my items?

Wash in cold water (hand wash or gentle machine cycle)
Air dry only (avoid tumble drying)
Iron on low heat, inside out

This helps preserve the vibrant colors and fabric quality.

4. Can I return or exchange an item?

Yes. We accept returns and exchanges within 7 days of delivery, as long as the item is unworn, unwashed, and in its original condition. Please note that shipping costs are non-refundable.

5. Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply for purchases under $ 200, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

6. How do I choose the right size?

Explore ourZHF Size Guideto discover your ideal fit.
Because each design is handmade, we can make small adjustments just for you❤️ a few inches here, a softer drape there, so your piece feels perfectly yours. 🤎

7. How can I place an order?

You can shop directly through ourShopify store just add your favorites to the cart and checkout securely.
Need help or feeling unsure about something?

Don’t worry, love 💕 just start a Live Chat— I promise you’ll be talking to a real human, not a bot.
You can also email us atgift@zawadihat.fashion or reach out anytime on Instagram @zawadi_hat_fashion_limited.