Contact Zawadi Hat Fashion – Connect with Our Team

We love hearing from you. Whether you have questions about your order, sizing, or a custom piece, the Zawadi Hat Fashion team is here to help. Every message we receive is treated with care — just like each piece we handcraft in Kenya.

Reach out to us for style guidance, inquiries, or to share your Zawadi story. We believe every conversation connects hearts across cultures and inspires new ideas rooted in love, creativity and authenticity.

You can contact us via email or through our form below, and we’ll get back to you within 24–48 hours. For faster support, include your order number or topic in the subject line.

Thank you for being part of our journey — your connection means the world to us. Together, we’re spreading bold love from African roots to global streets.

view size guide

Hey bold heart, got a question?

FAQ

1. What products do you sell?

We specialize in African-inspired cover-ups, shorts, and handmade sandals. Each piece is designed with vibrant prints, breathable fabrics, and crafted in Kenya.

2. Are your products handmade?

Yes. All our products are carefully hand cut and made using authentic African wax cotton and high-quality materials. Each item is unique, with slight variations that reflect artisan craftsmanship.

3. How do I care for my items?

Wash in cold water (hand wash or gentle machine cycle)
Air dry only (avoid tumble drying)
Iron on low heat, inside out

This helps preserve the vibrant colors and fabric quality.

4. Can I return or exchange an item?

Yes. We accept returns and exchanges within 7 days of delivery, as long as the item is unworn, unwashed, and in its original condition. Please note that shipping costs are non-refundable.

5. Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply for purchases under $ 200, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

6. How do I choose the right size?

Explore ourZHF Size Guideto discover your ideal fit.
Because each design is handmade, we can make small adjustments just for you❤️ a few inches here, a softer drape there, so your piece feels perfectly yours. 🤎

7. How can I place an order?

You can shop directly through ourShopify store just add your favorites to the cart and checkout securely.
Need help or feeling unsure about something?

Don’t worry, love 💕 just start a Live Chat— I promise you’ll be talking to a real human, not a bot.
You can also email us atgift@zawadihat.fashion or reach out anytime on Instagram @zawadi_hat_fashion_limited.